Privacy Policy
Last updated: December 2024
Privacy at a Glance
1. Information We Collect
Files You Upload
When you use our tools, you may upload files (PDFs, images, documents) for processing. These files are temporarily stored on our servers only for the duration necessary to complete the requested operation.
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and general location information
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device information (mobile, desktop, tablet)
Optional Information
If you choose to contact us, subscribe to updates, or provide feedback, you may provide:
- Email address
- Name
- Message content
2. How We Use Your Information
We use the collected information for the following purposes:
File Processing
- To perform the requested file operations (merge, split, convert, etc.)
- To provide you with the processed files for download
- To ensure the security and integrity of our services
Service Improvement
- To analyze usage patterns and improve our tools
- To monitor and maintain service performance
- To develop new features based on user needs
Communication
- To respond to your inquiries and support requests
- To send important service notifications (if applicable)
- To provide updates about new tools (only if you opt-in)
3. File Processing and Storage
Temporary Storage
Your uploaded files are stored temporarily on our secure servers only for the time needed to process them. This typically ranges from a few seconds to a few minutes depending on the operation.
Automatic Deletion
All uploaded files and processed results are automatically deleted from our servers within 1 hour of upload, regardless of whether you download the results or not.
No File Content Analysis
We do not read, analyze, or access the content of your files beyond what is technically necessary to perform the requested processing operation.
Encryption
All file uploads and downloads are encrypted using industry-standard SSL/TLS protocols. Files are also encrypted while temporarily stored on our servers.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information or files to third parties except in the following limited circumstances:
Service Providers
We may use trusted third-party service providers to help us operate our website and provide our services, such as cloud hosting providers. These parties are bound by confidentiality agreements and are only allowed to use your information to provide services to us.
Legal Requirements
We may disclose information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security issues
- Protect the safety of users or the public
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: All data transmission is encrypted using SSL/TLS
- Access Controls: Limited access to systems and data on a need-to-know basis
- Regular Security Updates: We keep our systems updated with the latest security patches
- Monitoring: Continuous monitoring for security threats and vulnerabilities
- Data Minimization: We collect and retain only the minimum necessary information
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Data Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Objection: Object to certain types of data processing
To exercise these rights, please contact us at info@freeutilities.online.
8. International Data Transfers
Our services may involve transferring data to countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable privacy laws.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.
10. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date at the top of this page.
11. Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us:
Email: info@freeutilities.online
General Contact: Contact Form