Security
Your security and privacy are our top priorities
Our Security Promise
At Free Utilities Online, we understand that your files may contain sensitive information. That's why we've implemented industry-leading security measures to ensure your data remains private and secure throughout the entire process.
End-to-End Encryption
All file uploads and downloads use SSL/TLS encryption
Automatic Deletion
Files deleted within 1 hour, no permanent storage
No File Access
We never read or analyze your file contents
Secure Infrastructure
Enterprise-grade security for all our systems
Data Encryption
In Transit
All data transmitted between your device and our servers is protected using industry-standard SSL/TLS encryption (256-bit). This means your files are encrypted during upload and download, preventing interception by unauthorized parties.
At Rest
While temporarily stored on our servers, your files are encrypted using AES-256 encryption. This ensures that even if someone were to gain unauthorized access to our storage systems, your files would remain unreadable.
Processing
File processing occurs in isolated, secure environments with encrypted memory and storage. Each processing session is completely isolated from others.
Automatic File Deletion
Immediate Deletion
Your uploaded files and processed results are automatically deleted from our servers within 1 hour of upload, regardless of whether you download the results.
Secure Deletion
When files are deleted, we use secure deletion methods that overwrite the data multiple times, making recovery impossible.
No Backups
We do not create backups of your uploaded files. Once deleted, your files are permanently removed from all our systems.
Privacy Protection
No Content Access
We never read, analyze, or access the content of your files beyond what is technically necessary to perform the requested processing operation.
Minimal Data Collection
We collect only the minimum data necessary to provide our services. No personal information is required to use our tools.
No Third-Party Sharing
Your files and data are never shared with third parties for marketing, advertising, or any other purposes.
Infrastructure Security
Secure Hosting
Our services are hosted on enterprise-grade cloud infrastructure with multiple layers of security, including:
- Physical security at data centers
- Network-level firewalls and intrusion detection
- Regular security audits and penetration testing
- 24/7 monitoring and incident response
Access Controls
Strict access controls ensure that only authorized personnel can access our systems, and all access is logged and monitored.
Regular Updates
All systems are kept up-to-date with the latest security patches and updates.
Vulnerability Management
Security Testing
We regularly conduct security assessments and penetration testing to identify and address potential vulnerabilities.
Bug Bounty Program
We welcome security researchers to report vulnerabilities through our responsible disclosure program.
Incident Response
We have established procedures for responding to security incidents, including immediate containment, investigation, and user notification if necessary.
Compliance & Standards
Industry Standards
Our security practices follow industry-standard frameworks and best practices, including:
- OWASP security guidelines
- ISO 27001 principles
- GDPR compliance for EU users
- SOC 2 security controls
Regular Audits
We conduct regular internal and external security audits to ensure our security measures remain effective and up-to-date.
Security Best Practices for Users
While we take extensive measures to protect your data, here are some best practices to enhance your security:
Keep Backups
Always maintain backups of important files before processing them online.
Secure Connection
Use our services over secure, private internet connections when possible.
Review Results
Always review processed files to ensure they meet your requirements.
Sensitive Data
Consider the sensitivity of your files before uploading them to any online service.
Security Questions or Concerns?
If you have any questions about our security practices or would like to report a security issue, please contact us:
Security Team
Report Vulnerability
General Inquiries
Responsible Disclosure
We appreciate security researchers who help us maintain the security of our services. If you discover a vulnerability, please:
- Report it privately to our security team
- Allow us reasonable time to address the issue
- Avoid accessing other users' data or disrupting our services